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Read more Latest Bluetooth 5.3 Technology Features with the advanced Bluetooth 5.3 technology, T12 Pro wireless headphones greatly improve the transmission speed and provide you with instant pairing and stable transmission without interruptions. Quick and Easy Pairing Simply open the case, they will connect to each other automatically and then only one step easily enter the mobile phone’s Bluetooth setting and choose “T12 Pro” to pair with the earbuds. Convenient Charging Simply put the charging case down on a wireless charging pad to top up the battery. Also, USB-C cable included lets you recharge the case quickly and easily. Note: Wireless charger not included. Please dry the headphones before you put them back into the charging case. Read more Comfortable Fit Design Adopting ergonomic half-in-ear design, the shape of headset perfectly fits the curve of inner contour of ear, ensures you a fatigue-free listening experience no matter how long you use it. And secure fit that doesn’t protrude from your ears especially for Sports, Workout, Gym. IPX6 Waterproof Protection IPX6 Waterproof Nano-coating ensures hassle-free listening whether you’re in the rain or sweating it out in the gym, making it ideal for outdoor sports and long workouts. Enjoy a sweaty workout and immerse music. Wide Compatibility Earphones can be compatible with IOS, Android and Windows systems, supports Bluetooth phones, tablets, and all Bluetooth-enabled devices, don’t need to worry about compatibility problems. Read more --------- -------------------------------------------------------------FAQS------------- ---------------------------------------------------- How can I troubleshoot when experiencing charging issue? -Remove the protective film from the earbuds. -Clean the earbuds’ copper charging pins at the lowest part of the stem and the pogo pins inside the charging case with rubbing alcohol to ensure the earbuds are charging properly. How to connect to a new device? -Turn off the Bluetooth Setting of original paired device. -Turn on the Bluetooth Setting of another device. -Search again for the pairing name "T12 Pro" and click to connect. What should I do when both earbuds fail to pair with each other or occur connection related issues? -Usually you just need put both earbuds into charging case, then take them out, both earbuds will automatically get paired with each other successfully. -If it still not workable for you, please kindly reset them. How to reset the earbuds? -Put the earbuds into the charging case and ensure the cover of the charging case is closed, then press the reset button for 5 seconds until the charging case digital screen lights up for 2 seconds. (Note: After resetting, the earbud can be reconnected to the Bluetooth device. Some Bluetooth devices may need to delete the pairing name on the phone to connect normally) Please refer to the User Manual for all other issues.